3 Ways to Contact TikTok (Simple and Free!)

by | TikTok

You have a problem on TikTok in 2022?

Your TikTok account is banned and you want it back?

In any case, you may need to contact TikTok to solve your problem.

But before you do that, check out the TikTok Help Center.

The Help Centre contains answers to frequently asked questions.

You can also type your question in the search bar and access a corresponding article.

If the article is not helpful, your best bet is to contact TikTok via the 3 possible methods below.

In this article, you will discover 3 ways to contact TikTok in 2022.

Article updated in April 2022

 

How to contact TikTok in 2022 (3 methods)

To contact TikTok in 2022, there are 3 possibilities: either report a problem on the tikTok mobile application, or use the feedback form on the TikTok website, or send them an email via one of the emails provided.

If you encounter a problem with the mobile application, you can report it directly on the mobile application.

Our methods work on iPhone (iOS) and on Android Samsung, Xiaomi, Huawei, Oppo or Realme phones...

Common problems you may encounter with the application are account problems, sound problems and crash problems.

If you encounter any of these problems, you can contact TikTok by reporting a problem on the application.

Then, if you have any comments to share or a banned account you wish to recover, you can contact TikTok using the feedback form.

This form asks for your email address, a description and an optional attachment.

If you have a specific problem, you can use the take a screenshot and join it.

Finally, you can send a message to TikTok using the emails provided on the internet.

Here are the 3 methods you can use to contact TikTok in 2022:

  1. Report a problem directly on the TikTok mobile application
  2. Use the feedback form on the TikTok website
  3. Send an email to TikTok

Here we detail the 3 ways to contact TikTok with screenshots:

 

1. Report a problem directly on the TikTok mobile application in 2022

tiktok profile

 

The first method is to report a problem with the application.

First of all, open TikTok and log in to your account if you have not already done so.

Then you need to go to your TikTok profile.

To access your TikTok profile, press the "Profile" icon in the bottom navigation bar.

Once you are on your TikTok profile, press the 3 horizontal bars at the top right.

tiktok settings and privacy

 

After pressing the 3 bars, you will arrive on the page " Settings and privacy" .

On the settings and privacy page, you will see several headings, including "Account", "Content and Activity", "Support"...

Scroll down the page until you find the heading "Support".

Under the 'Support' heading you will see an option called 'Report a problem'.

Select "Report a problem to report a problem on TikTok.

tiktok comments and support

 

Once you have clicked on 'Report a problem', you will be taken to the "Comments and assistance.

On the 'Comments and Support' page you will see popular questions and topics that you can choose from.

To report a problem, you must select a topic related to your problem.

For example, if you want to change your date of birth on TikTok, you need to select the "Account and Profile" option.

Or if you see the error "You subscribe too fast", select "You subscribe too fast" as here:

 

tiktok comments and support

 

After selecting an option, a screen with information is displayed.

Underneath this information you will see a 'Yes' and a 'No' button.

Select on "No". if your problem is not solved.

Do not select "Yes" as you will not be able to report your problem to TikTok.

tiktok comments and support

 

Once you have clicked 'No', you will be presented with the option 'You need more help'.

The "You need more help" option allows you to explain and report your problem on TikTok.

This option only appears if you have clicked the "No" button in the previous step.

Select "You need more help". to report your problem to TikTok

 

tiktok report a problem

 

Finally, you will reach the "Report a problem" page.

Under the heading "Write your comment", describe your problem in detail.

For your security, please do not include any personal information.

For example, if you want to change your birthday, explain that you have set an incorrect birthday and want to change it to your actual birthday.

Then, press 'Report'. to report your problem to TikTok.

Then you can find your report on the support ticket page by pressing the "Edit" icon on the "Comments and Help" page.

Here you can see the status of your alert.

 

2. Use the feedback form on the TikTok website in 2022

tiktok feedback form

tiktok feedback form

 

The second way to contact TikTok is to use the Share your comments" feedback form.

This form allows you to describe the problem you wish to report.

It also allows you to share comments about your experience on TikTok.

To access the form, you can search for 'TikTok feedback' on Google and select the first search result.

In the form, you must indicate your e-mail address.

Including your TikTok username is optional, but you should include it.

In the field "How can we help you? describe the problem you encounter on TikTok.

Finally, you can upload up to 10 attachments such as screenshots describing your problem

Once you have finished filling in the form, select 'Send'. to send it.

TikTok will respond to your report via the e-mail you have provided.

 

3. Send an email to TikTok in 2022

The third and final method of contacting TikTok is to send them an email.

WARNING: this method of contact by email is not necessarily recommended as you are unlikely to get a response.

It is better to make contact requests directly on the application (method 1) and via the contact form on the website (method 2).

You will have more chances to contact TikTok with these 2 methods than by email!

TikTok has several emails you can use to contact them.

Here is a list of 7 emails to potentially contact TikTok in 2022:

By sending 1 or more emails to these TikTok addresses, you have a small chance of getting a return.

However, you should use the other two methods instead to get a definite answer to your problem.

 

Conclusion

On social media platforms like TikTok (or Instagram, Facebook, Snapchat, Twitter...), contacting support is a challenge.

Indeed, there are too many active users on TikTok so that the support team can keep pace and respond to every request.

Instagram does not allow you to report a problem on the app, but TikTok does.

On TikTok, you can easily report a problem on the application.

But because of the sheer number of reports, it will take some time to TikTok to respond to your report.

If you do not get a response to your report, you can try submitting the TikTok feedback form or contacting them by email.

 

Other frequently asked questions about TikTok in 2022

 

How to report a problem on TikTok in 2022?

To report a problem on TikTok in 2022, go to your TikTok Profile, press the three bars, then 'Report a problem'.

Then select a topic, select " No" Explain your problem, then select ". Report" .

Once you have reported a problem on TikTok, the status of your report can be found on the "Your Support Tickets" page.

To access it, go to the "Feedback and Help" page and press the "Edit" icon.

 

Can I call TikTok in 2022? How do I call them TikTok?

No, you can't call TikTok in 2022 because the company does not have a telephone number you can call to report a problem.

Instead, you should report a problem with the application by clicking on "Report a problem" on the "Settings and Privacy" page.

In addition, TikTok has several email addresses that you can use to contact them.

The main emails are listed above in our detailed guide.

But you can also contact them by reporting a problem with the application or using the feedback form.

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And you will also be interested in our other guides TikTok 2022:

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Do not hesitate to contact us contact if you have any comments or questions on the subject.

 

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Alice SEGUIN

Alice is the founder of Mediaboss.

Passionate about social networksShe assists many companies in their social media strategy, instant messaging, investment, cryptocurrencies...

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